Privacy Policy – FnButton
Effective Date: 3/14/2025
Last Updated: 4/22/2025
At FnButton (a DBA of AnaNick LLC), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, contact us, or receive our tech support services.
1. Information We Collect
We may collect personal information including:
- Name, email, phone number
- Device or system details when requesting support
- Payment information (via Stripe or PayPal)
- Feedback or reviews (e.g., via Trustpilot)
We may also collect usage data and IP addresses via tools like Google Analytics.
2. How We Use Your Information
We use your information to:
- Deliver and improve our tech support services
- Process payments and confirm bookings
- Respond to inquiries or troubleshooting requests
- Send service updates or relevant communications
- Collect reviews or feedback on our services
3. Tools and Third-Party Services
We use the following third-party tools:
- Jotform – to collect service and waiver forms
- Stripe & PayPal – for secure payment processing
- Google Workspace – for secure communication and document storage
- Google Analytics – to understand website traffic and improve usability
- LatePoint – to manage online service bookings
- Omnisend & OptinMonster – for opt-ins and optional service updates
- Tawk.to – to provide real-time support via live chat
- Trustpilot – to collect optional customer reviews
Your data may be stored and processed by these tools under their own privacy policies.
4. Cookies and Tracking
We use cookies to:
- Analyze visitor behavior
- Improve site functionality and experience
- Track conversions or sign-ups from marketing tools
You can adjust cookie preferences via your browser settings.
5. Data Security
We use industry-standard tools and practices to keep your information secure. However, no transmission method is 100% foolproof. You acknowledge and accept this risk by using our site and services.
6. Your Rights (GDPR/CCPA)
If you are located in the European Union or California, you have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Request that your data not be sold (we don’t sell it anyway)
You can exercise these rights by contacting us at support@fnbutton.com.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 support@fnbutton.com